Jeri
Activity overview
Latest activity by Jeri-
Jeri created an article, How Can I Save My Rewards for Later?
Great question! The Stan's Donuts & Coffee app absolutely supports saving a reward for later so you don’t spend your rewards until you’re ready to do so!To pause a reward, tap the “Redeem” icon at ...
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Jeri created an article, Where Can I View My Transaction History?
Your Stan's Donuts & Coffee transaction history is located in the app. Open the app and log in Open your menu settings (the Gear Icon near the top) and tap Transaction History You'll see a list s...
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Jeri created an article, I disputed a Stan's Donuts & Coffee transaction with my bank or credit card issuer and now I can’t use my app. What do I do?
Submission of a dispute requires a mandatory process of arbitration between LevelUp and your bank or card issuer. This can be a lengthy process - sometimes weeks to months - to resolve. During this...
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Jeri created an article, How Can I Order Ahead Via the App?
The app absolutely supports ordering ahead! Here's how:1. Tap the “Order Ahead” icon on the bottommost, right-hand side of the application.2. Enter the address of the location from which you'd like...
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Jeri created an article, I Never Got My Birthday Reward. What Gives?
The Stan's Donuts & Coffee rewards program does offer a birthday reward. However, only guests who have unlocked “Standard" Status by spending $100 in the past year via the app are eligible for this...
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Jeri created an article, How Does the Rewards Store Work?
Under the new loyalty incentive program offered by Stan's Donuts and Coffee, you are more in control of your rewards than ever! Under the new Stan's Donuts & Coffee Program, you may earn points on ...
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Jeri created an article, How Do Status Levels Work?
In addition to the Rewards Store loyalty program offered by the Stan's Donuts & Coffee app, app-users may also unlock different Status Levels to earn access to custom offers, cool swag, and the res...
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Jeri created an article, What are my Billing options via the Stan's Donuts & Coffee app?
What are my Billing options via the Stan's Donuts & Coffee app? There are multiple billing options you may choose from via the Stan's Donuts & Coffee app: Instant Billing Preload/Reload Billing Lo...
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Jeri created an article, Can I get credit for my order if I forget to use the app?
You sure can! While it's important to use the app every time to make sure you don't miss out on points, rewards, or special offers, if you ever forget to or if you are unable to scan your app at ch...
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Jeri created an article, Is my payment information secure in the app?
We appreciate this concern and are happy to assure you! Adding a card to the app is safe and secure – in some cases - it is even safer than handing your card to a cashier! We do not store your card...